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Excellence & Habit...

When defining leadership excellence, who better to turn to, for passionate but pithy advice, than Tom Peters: "The definition of excellence in leadership is the person who is completely there for you." Peters asks you to imagine having waited six months for that meeting with Mr/Ms Big. You finally get into the room for the five minutes you've been given, and... he/she looks at you but doesn't see you.

So how do you begin to apply Peters' definition? He quotes Dee Hock, the founder of Visa, who proposed a short "Ph.D" in Leadership as follows:

"Make a list of all the things done to you that you abhorred. Don't do them to others. Ever. Make another list of things done to you that you loved. Do them to others. Always. A leader who is "completely there for you" will be saying very different things to one who isn't. UK management thinker and writer, John Adair, has some good suggestions on the importance of choosing the right words. Managers wanting to be leaders would do well to consider:

The 6 most important words... "I admit I made a mistake."

The 5 most important words.......... "I am proud of you."

The 4 most important words... "What is your opinion?"

The 3 most important words... "If you please."

The 2 most important words... "Thank you."

The 1 most important word... "We."

The least important word......."I."


The Habit of Excellence®.”
  • Belief: In your purpose and that what you do matters.
  • Effort: Excellence expressed consistently through action.
  • Strategy: Creating a plan to be your highest, best self.
  • Testing: Making the right choices through the inevitable challenges and changes.

Aristotle said, “We are what we repeatedly do.

Excellence, then, is not an act but a habit.”

Max says, “Excellence is a choice!”


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